Returns Policy
Our Return Address is:
Secret Adult
PO BOX 228
Hitchin
Herts
SG4 0WW
Due to the obvious health and
hygiene implications with adult goods. For the goods to be returned if they are
not broken the following terms have to be met.
1. The goods must
be unused.
2. The
goods must be in their original condition & packaging.
3. Goods
that are not heat sealed in the box are non refundable and non exchangeable.
4. Items
supplied in sealed packaging that have been opened are non refundable and non
exchangeable.
5. The
goods must be received back within 14 days from the day your customer received
their order.
6.
Lingerie and items of clothing are non refundable and non
exchangeable.
7.
Videos and magazines are non refundable and non exchangeable.
If we
suspect that the goods have been used or any of the above conditions are not met
then we reserve the right to return the goods.
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